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Deliveroo vs Foodpanda vs GrabFood vs Honestbee – Which Food Delivery Service in Singapore is Best?

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Eugenia Liew

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Remember those days when you would actually step out of your house to buy food when you were hungry? Me neither. Ever since food delivery services appeared on the scene, they’ve been a huge hit in convenience-obsessed Singapore. Why bother to brave the heat and humidity when there’s Deliveroo, Foodpanda, GrabFood and Honestbee?

To be completely honest, I love that the food delivery scene in Singapore is booming right now. Although UberEats exited a few months ago, it has since reincarnated as GrabFood… which is forcing the other players to step up their respective games. That means more promo codes for my lazy lunches!

But with that many players in the game, it’s always a dilemma which one you should support. Here’s a comparison of their minimum order, delivery fees and current credit card promotions, so you can decide for yourself.

Food delivery service Min. order / delivery fee Unique selling points
Deliveroo Min. order $12, except for selected heartland areas, and CBD orders before 6pm. $3 delivery fee Many ongoing promotions, including referral scheme
Subscription service where you get unlimited orders with no delivery fees
Foodpanda Depends on restaurant Only service with Starbucks and cash payment
GrabFood No min. order. $3 delivery fee Only service with McDonald’s. Can pay by GrabPay and earn GrabRewards
Honestbee Min. order $10, delivery waived currently (usual $2.50) Only service with Mos Burger. Many ongoing promotions, including referral scheme

 

Deliveroo – most user-friendly all-round

  • No min. order for most heartland areas (all day) and CBD (before 6pm); min. order $12 for everywhere else
  • Delivery fee $3 
  • Many ongoing promotions & card tie-ups
  • Monthly subscription service at $10.90 a month where you get unlimited food orders with no delivery fees
  • Referral promo: $6 off for both referrer and new user

Deliveroo once ruled the food delivery scene, but they’ve since lost a bit of their lead as Foodpanda caught up in terms of partner restaurants and GrabFood launched with a $0 minimum spend.

Thankfully, Deliveroo is fighting hard to keep their crown. They’re still reasonably generous with promo codes and credit card tie-ups with banks, and effective 20 August 2018, they’ve scrapped the minimum spend criteria for most heartland areas* (and CBD orders before 6pm).

All that considered, it’s no surprise that local foodies are still on Deliveroo. There is also a lot of online feedback that praise the app for being easy to use and aesthetically pleasing.

Deliveroo’s referral promotion gives both the referrer and new user $6 off (it used to be $10), but it has to be earned – you need to complete 2 orders before you are issued an invite code. 

And if you’re a frequent Deliveroo user, it pays to sign up for its new monthly subscription service at $10.90 a month (launched October 2018) that offers unlimited orders with no delivery fees.

* Admiralty, Ang Mo Kio, Bedok, Boon Lay, Bukit Batok, Bukit Panjang, Choa Chu Kang, Hougang, Jurong East, Jurong West, Loyang, Mandai, Pasir Ris, Punggol, Sengkang, Sembawang, Tampines, Woodlands and Yishun

Deliveroo credit card promotions & promo codes

As with most promotions, discounts are the best for new users. If you’re an existing user, don’t despair, you can still get good deals. The best credit card to use is DBS/POSB, where you can get $10 off min $35 all the way until December 2018.  

Credit card / membership Credit card promotions & other promo codes Validity
SAFRA $5 off first 3 orders with promo code SAFRANEW 31 Dec 2018
DBS/POSB $4 off first 3 orders with promo code DBSROO (new users only) 31 Dec 2018
DBS/POSB $10 off min. $35 with promo code DBSOCT18, DBSNOV18 and DBSDEC18 31 Dec 2018
Citibank via Shopback Up to 2.5% cashback + $10 bonus cashback for new users 31 Dec 2018
SCB Enjoy free delivery in October with a Standard Chartered credit card with promo code SCBOCT, SCBNOV, SCBDEC 31 Dec 2018

 

Foodpanda – Starbucks!!! and cash payment

  • Min. order and delivery fees vary depending on restaurant
  • Only delivery service with Starbucks
  • Only delivery service to accept cash on delivery

If you’re a Starbucks junkie and long for your Nitro cold brew or vanilla ice lattes at all times of the day, then you only have one choice… Foodpanda.

Foodpanda is also the only food delivery service to allow cash on delivery, which is great for those uncomfortable with online payment.

It’s slightly troublesome that the minimum order and delivery fee varies from restaurant to restaurant (it means you have to keep checking), but I guess that means you can score “free delivery” deals from time to time. I also like that you can checkout with a guest account (no sign-up needed).

I’ve personally not had any bad experiences with Foodpanda, but for some reason Foodpanda draws a bit of flak online for poor service. I’d take it with a pinch of salt though.

Foodpanda credit card promotions & promo codes

The most notable Foodpanda promos are from Citibank: $15 off min $30 for new users, 20% off min. $40 for existing ones, and up to 8% on top of all that. 

Credit card / membership Credit card promotions & other promo codes Validity
Citibank via Shopback Up to 8% cashback + $10 bonus cashback for new users 31 Dec 2018
Citibank $15 off min. $30 with promo code CITINC + first 6 digits of card (new users only) 30 Sep 2018
Citibank 20% off min. $40 with promo code CITIOCT + first 6 digits of card  31 Oct 2018
DBS/POSB $15 off min. $30 with promo code DBSNC + first 6 digits of card (new users only) 14 Sep 2018
DBS/POSB 20% off (capped at $6) min. $25 with promo code FPDBS + first 6 digits of card  14 Sep 2018

 

GrabFood – UberEats 2.0 with no minimum order

  • No minimum order
  • $3 delivery fee
  • No desktop version, app only
  • Earn Grab Rewards to redeem transport vouchers

The latest to join the fray is GrabFood, which is essentially the new UberEats.

Because it’s relatively new, the number of restaurants on the platform fall short of its competitors, although it has been increasing. The user interface is similar to the Grab’s main ride-hailing app. For existing Grab users, it’s easy to port your saved information (addresses, contact number, payment methods) over.

For avid GrabCar riders, Grab may be a good food delivery option since you can earn 5X Grab Rewards points for every dollar spent. You can also use GrabPay if you already have credits. GrabFood is the only platform with McDonald’s on board, but I wouldn’t consider it that much of an edge – especially since McDelivery’s been doing this a lot longer than Grab.

Currently, you get free delivery on your first ever order from selected merchants

GrabFood credit card promotions & promo codes

GrabFood has introduced new credit card promotions with Citibank. There are also some ongoing introductory discounts – follow GrabFood on Facebook for the latest.

Credit card / membership Credit card promotions & other promo codes Validity
Citibank New users of GrabFood can enjoy $8 off the first order. Get promo code from Citi Mobile App. 4 Oct 2018
Citibank Use code DABAO to get 50% off total order from “Top Picks category” 14 Oct 2018
Use MEALOFF8 to get $8 off your first GrabFood order with no min spend for new users. 31 Dec 2018
Get $8 off the first 2 orders with the code 8TASTY if you make payment via GrabPay Unknown

 

Honestbee – Mos Burger and free delivery 

  • Limited restaurants, but curated and taste-tested by the team
  • Min. spend $10
  • Free delivery until further notice (usual $2.50)
  • Referral promo: $10 off $10.01 (referrer) / $10 off $20 (new user)
  • New user promo: $12 off min $20 with promo code 12FIRST

Honestbee is slightly different from the rest in the sense that the limited number of restaurants is almost intentional. Honestbee prides itself on taste-testing every restaurant on the app to ensure only “delicious” makes it to your doorstep.

The usual delivery fee is $2.50 – which is quite low to begin with – but delivery is free until further notice (yay!). Honestbee is also the only platform with Mos Burger.

At the moment, Honestbee has the best referral and new user promotions. It’s the best when you successfully refer a friend – you get $10 off any order above $10 (which is the minimum spend anyway).

Honestbee credit card promotions & promo codes

Honestbee has limited promotions, but it’s better than nothing. 

Credit card / membership Credit card promotions & other promo codes Validity
DBS/POSB via Shopback    Up to 6% cashback via shopback.sg/dbs-promo (new users only)  31 Dec 2018
DBS/POSB via Shopback    4% cashback via shopback.sg/dbs-promo  31 Dec 2018

 

Bonus: Which food delivery platform is the best for ulu areas?

If you’re staying at ulu areas, the restaurants that deliver to you may be limited. Let’s compare them across the platforms.

Disclaimer: I can’t input every seemingly ulu estate, but I’ve included Jurong West (west), Changi (east) and Punggol as a gauge.

Number of restaurants on food delivery platform
Food Delivery Jurong West Punggol Changi
Deliveroo 60 94 105
Foodpanda 58 136 101
GrabFood 33 42 47
Honestbee 41 43 60

Foodpanda seems to come out tops, while GrabFood and Honestbee lag behind. Since Honestbee’s position is a curated selection of food providers, I can’t blame them. GrabFood is probably just new, and will improve with time.

For now, if you live at any of these areas, stick to Foodpanda and Deliveroo.

Which is your favourite food delivery service in Singapore? Tell us in the comments below!

 

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Eugenia Liew

I’m a 90s millennial who’s starting to realise that #adulting is more expensive than it seems on Instagram. When I’m not writing for MoneySmart, I’m usually playing with drain-dwelling stray cats or shopping at Sephora.