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Deliveroo vs Foodpanda vs GrabFood vs Honestbee – Which Food Delivery Service in Singapore is Best?

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Eugenia Liew

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Remember those days when you would actually step out of your house to buy food when you were hungry? Me neither. Ever since food delivery services appeared on the scene, they’ve been a huge hit in convenience-obsessed Singapore. Why bother to brave the heat and humidity when there’s Deliveroo, Foodpanda, GrabFood and Honestbee?

To be completely honest, I love that the food delivery scene in Singapore is booming right now. Although UberEats exited a few months ago, it has since reincarnated as GrabFood… which is forcing the other players to step up their respective games. That means more promo codes for my lazy lunches!

But with that many players in the game, it’s always a dilemma which one you should support. Here’s a comparison of their minimum order, delivery fees and current credit card promotions, so you can decide for yourself.

Food delivery service Min. order / delivery fee Unique selling points
Deliveroo Min. order $12, delivery charge depends on restaurant Many ongoing promotions, including referral scheme
Foodpanda Depends on restaurant Only service with Starbucks and cash payment
GrabFood No min. order. $3 delivery fee Can pay by GrabPay and earn GrabRewards
Honestbee Min. order $10, delivery waived currently (usual $2.50) Many ongoing promotions, including referral scheme

 

Deliveroo – most user-friendly all-round

  • Min. order $12
  • Delivery fee varies with restaurant (sometimes free during off-peak hours)
  • Many ongoing promotions & card tie-ups
  • Referral promo: $10 off for both referrer and new user

A quick survey with the MoneySmart gang and it seems that Deliveroo is easily the most popular food delivery app.

During the early days, Deliveroo led the scene in terms of partner restaurants, but it seems that the competitors – namely Foodpanda – have caught up. However, that hasn’t kept local foodies off the platform.

Although the minimum order and delivery fees are not the cheapest, it seems a worthy price to pay for good service and prompt delivery. Plus, they have the most promo codes and credit card tie-ups with banks. There is also a lot of feedback praising the app for being easy to use and aesthetically pleasing.

Deliveroo’s referral promotion gives both the referrer and new user $10 off, but it has to be earned – you need to complete 2 orders before you are issued an invite code. 

Deliveroo credit card promotions & promo codes

As with most promotions, discounts are the best for new users. If you’re an existing user, don’t despair, you can still get good deals as Deliveroo currently has the most ongoing promotions.

The best credit card to use is Citibank, where you can get $4 off min $35. If you go through Shopback, you can even score an additional 2.5% cashback.  

Credit card / membership Credit card promotions & other promo codes Validity
SAFRA $5 off first 3 orders with promo code SAFRANEW 31 Dec 2018
OCBC $4 off first 3 orders with promo code OCBCNEW4 (new users only) 30 Jun 2018
Citibank $4 off first 3 orders with promo code CITINEW18 (new users only) 30 Jun 2018
Citibank $4 off min. $35 with promo code CITIJUN + first 6 digits of card (e.g. CITIJUN123456) 30 Jun 2018
Citibank via Shopback Up to 2.5% cashback + $10 bonus cashback for new users 31 Dec 2018
HSBC $4 off first 3 orders with promo code 4HSBC (new users only) 30 Jun 2018
HSBC $5 off min. $45 with promo code JUN5HSBC 30 Jun 2018
Standard Chartered Free delivery with promo code SCBJUN 30 Jun 2018
Standard Chartered via Shopback Additional 5% cashback Every Wed until 27 Jun 2018

 

Foodpanda – Starbucks!!! and cash payment

  • Min. order and delivery fees vary depending on restaurant
  • Only delivery service with Starbucks
  • Only delivery service to accept cash on delivery

If you’re a Starbucks junkie and long for your Nitro cold brew or vanilla ice lattes at all times of the day, then you only have one choice… Foodpanda.

Foodpanda is also the only food delivery service to allow cash on delivery, which is great for those uncomfortable with online payment.

It’s slightly troublesome that the minimum order and delivery fee varies from restaurant to restaurant (it means you have to keep checking), but I guess that means you can score “free delivery” deals from time to time. I also like that you can checkout with a guest account (no sign-up needed).

I’ve personally not had any bad experiences with Foodpanda, but for some reason Foodpanda draws a bit of flak online for poor service. I’d take it with a pinch of salt though.

Foodpanda credit card promotions & promo codes

In terms of promo codes, Foodpanda is not far behind Deliveroo. The most notable Foodpanda promos are from Citibank: 30% off for payment via Apple Pay and $15 off min $30 for first-time users. The DBS/POSB promotions are quite good too.

Credit card / membership Credit card promotions & other promo codes Validity
Citibank $15 off min. $30 with promo code CITINC + first 6 digits of card (new users only) 30th Jun 2018
Citibank 20% off with promo code FPCITI + first 6 digits of card (capped at $6) 30th Jun 2018
Citibank via Apple Pay 30% off (capped at $9) 14 Jul 2018
Citibank via Shopback Up to 6% cashback + $10 bonus cashback for new users 31 Dec 2018
DBS/POSB $15 off min. $30 with promo code DBSNC + first 6 digits of card (new users only) 14 Sep 2018
DBS/POSB 20% off (capped at $6) min. $25 with promo code FPDBS + first 6 digits of card  14 Sep 2018
DBS Live Fresh Student Card $20 coupon for new cardmembers (charge min. 5 transactions in 1st month) 30 Jun 2018
Standard Chartered via Shopback Additional 5% cashback Every Wed until 27 Jun 2018

 

GrabFood – UberEats 2.0 with no minimum order

  • No minimum order
  • $3 delivery fee
  • No desktop version, app only
  • Earn Grab Rewards to redeem transport vouchers

The latest to join the fray is GrabFood, which is essentially the new UberEats. The beta was launched at the end of May, and it was mostly met with “meh” reviews.

Because it’s relatively new, the number of restaurants on the platform fall short of its competitors. The user interface is similar to the Grab’s main ride-hailing app. For existing Grab users, it’s easy to port your saved information (addresses, contact number, payment methods) over.

For avid GrabCar riders, Grab may be a good food delivery option since you can earn 5X Grab Rewards points for every dollar spent. You can also use GrabPay if you already have credits. GrabFood is the only platform with McDonald’s on board, but I wouldn’t consider it that much of an edge – especially since McDelivery’s been doing this a lot longer than Grab.

Until more restaurants join GrabFood, I’d say it’s only worth the hassle when there are promo codes. I also wish website booking was available, I hate having to download another app.

GrabFood credit card promotions & promo codes

Sadly, GrabFood is also lagging behind when it comes to promotions. There are no current credit card promotions, but there are some introductory discounts – follow GrabFood on Facebook for the latest.

Currently there’s a promo code FOOTBALL for free McDonalds delivery from 9pm to 1:30am, until 2 Jul 2018. You also get $5 off a Grab ride.

There’s another one, 8PINT, for Häagen-Dazs, until 6 Aug 2018. This gives you an $8 pint of ice cream, but it’s a randomly assigned flavour.

 

Honestbee – Mos Burger and promo codes galore

  • Limited restaurants, but curated and taste-tested by the team
  • Min. spend $10
  • Free delivery until further notice (usual $2.50)
  • Referral promo: $10 off $10.01 (referrer) / $10 off $20 (new user)
  • New user promo: $12 off min $20 with promo code 12FIRST

Honestbee is slightly different from the rest in the sense that the limited number of restaurants is almost intentional. Honestbee prides itself on taste-testing every restaurant on the app to ensure only “delicious” makes it to your doorstep.

The usual delivery fee is $2.50 – which is quite low to begin with – but delivery is free until further notice (yay!). Honestbee is also the only platform with Mos Burger.

At the moment, Honestbee has the best referral and new user promotions. It’s the best when you successfully refer a friend – you get $10 off any order above $10 (which is the minimum spend anyway).

Honestbee credit card promotions & promo codes

Although there are limited partnership promotions, Honestbee has the most in-house promo codes. Woohoo!

For new users, use LUNCHKAKIS15 for $15 off $25 (lunch orders from 11am to 2pm) or 12FIRST for $12 off a $20 order (anytime).

For existing users, use LUNCHKAKIS10 for $10 off $25 (lunch orders from 11am to 2pm) or 4OFF for $4 off $20.

 

Bonus: Which food delivery platform is the best for ulu areas?

If you’re staying at ulu areas, the restaurants that deliver to you may be limited. Let’s compare them across the platforms.

Disclaimer: I can’t input every seemingly ulu estate, but I’ve included Jurong West (west), Changi (east) and Punggol as a gauge.

Number of restaurants on food delivery platform
Food Delivery Jurong West Punggol Changi
Deliveroo 60 94 105
Foodpanda 58 136 101
GrabFood 33 42 47
Honestbee 41 43 60

Foodpanda seems to come out tops, while GrabFood and Honestbee lag behind. Since Honestbee’s position is a curated selection of food providers, I can’t blame them. GrabFood is probably just new, and will improve with time.

For now, if you live at any of these areas, stick to Foodpanda and Deliveroo.

Which is your favourite food delivery service in Singapore? Tell us in the comments below!

 

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Eugenia Liew

I’m a 90s millennial who’s starting to realise that #adulting is more expensive than it seems on Instagram. When I’m not writing for MoneySmart, I’m usually playing with drain-dwelling stray cats or shopping at Sephora.