Maybank Family & Friends Card — MoneySmart Review 2020

Maybank Family & Friends Card — MoneySmart Review 2020

The Maybank Family & Friends Card has always been quite a decent card in the cash back category, which is why I was surprised that Maybank tweaked its card benefits earlier this month — they actually made it better.

Most card revisions push me to cut my card in 2, but this one is actually an upgrade. Instead of coming up with more caveats, they made it easier for cardholders to earn cash rebates by lowering the minimum spend requirement and expanding the bonus cash back categories to include dining, telcos and more.

With that, the newly improved Maybank Family & Friends Card covers most ground for daily spending.

Here’s a summary of the latest card benefits.


Maybank Family & Friends Card terms & conditions

Maybank Family & Friends Card
Annual fee & waiver $180
Supplementary annual fee Free 
Interest free period 20 days
Annual interest rate 25.90%
Late payment fee 5% or $80, whichever is higher 
Minimum monthly repayment 3% or $20, whichever is higher
Foreign currency transaction fee 2.75%
Cash advance transaction fee 5% or $15, whichever is higher 
Overlimit fee 3%+ excess over credit limit
Minimum income $30,000 (Singaporean) / $60,000 (non-Singaporean)
Card association MasterCard 
Wireless payment MasterCard PayPass, Samsung Pay, Maybank Pay 


Maybank Family & Friends Card benefits — up to 8% cash rebates

Before its revision, the Maybank Family & Friends Card was already quite a solid workhorse, giving you up to 8% cash back for key spending categories like groceries, public transport, petrol and (selected) food deliveries.

The only obvious gap was dining. Also, the spending requirement was a bit steep (min. $1,000 to enjoy the maximum 8% cash back).

However with the Sep 2019 upgrade, Maybank has lowered the minimum spend to $800 and made the spending categories more comprehensive.

Min. spend  Cash back (capped at $80) 
$500 to $799 5%
$800 & above  8%
Spending categories  What’s eligible 
Dining (New) All restaurants in Singapore and Malaysia 
Telcos & TV streaming (New)  All telcos and paid television, cable and radio services (e.g. Singtel, StarHub, M1, Netflix, etc) 
Groceries (Revised)  All grocery stores and supermarkets in Singapore and Malaysia 
Transport (Revised)  Contactless bus and all passenger transportation services in Singapore and Malaysia (e.g. taxi, Grab, GOJEK, etc) 
Petrol (Revised)  All petrol stations in Singapore and Malaysia 
Learning & Retail (No change)  Popular bookstore, Toys ‘R’ Us, Yamaha 

I like that Maybank plugged the dining gap with not just restaurants in Singapore, but Malaysia as well. In fact, almost all their bonus categories (dining, groceries, transport, petrol) cover Malaysia too. Although a 2.75% foreign transaction fee will be charged for paying in Ringgit, the 8% rebate more than covers it.

Food-wise, it’s worthy to note that they removed the fast food delivery category, so your Foodpanda, KFC, McDonalds and Pizza Hut orders will no longer earn you bonus cash back.

They also removed the pharmacies (Guardian, Watsons, Unity), but it’s no big deal to me — you can just pick up your supplies at the supermarket instead.

The other new category is telcos and paid television services (like Netflix). It’s a welcome addition, especially since these are recurring costs.

The transport and groceries categories were enhanced to include all relevant merchants as well. Previously, the terms and conditions stated “leading” supermarkets and petrol kiosks only, which is slightly ambiguous.

How much cash back you earn on the above categories depend on how much you spend in that statement month. To earn 5%, the minimum spend is $500 (no change). However, to earn 8%, the minimum spend is now $800 (lowered from $1,000).

This gives the card a slight edge over its main competitor, the Citi Cash Back Card (min. spend $888).


Who should sign up for the Maybank Family & Friends Card?

As its name suggests, the Maybank Family & Friends Card is mainly targeted at families. If you’re the “responsible adult” who pumps the car, does the groceries and pays for the meals and bills, then you’ll get the most mileage out of this piece of plastic.

That said, if you spend enough of any one of the bonus categories, you may just be able to squeeze this card dry too. The cash back cap of $80 is a total cap across all categories, which means if you spend $1,000 but it’s only on say, dining and petrol, you can still earn the maximum $80 rebate.

This is much better than some other cards that have split caps, which limit how much you can earn in each category, making it harder for you to maximise your savings.

It’s also quite good for those who take a lot of taxi and private hire rides like Grab and GOJEK.

With the latest revisions, the only glaring gap is the online shopping, so this definitely isn’t suitable for couch potatoes who order their life supplies online. To be fair though, there isn’t a card that covers all these categories, plus online shopping. (Note: online supermarkets like RedMart, NTUC Fairprice On and etc are still eligible for 8% cash back under the groceries category.)

One thing to note though: although Maybank has MyInfo for their savings account applications, everything is manual for credit cards. You’ll need to download your notice of assessment from IRAS, and then submit your pay slip and NRIC details.

It’s not exactly a 15-minute thing, and is quite a bit more troublesome compared to other banks that allow you to retrieve your personal details via MyInfo using your SingPass.


Maybank Family & Friends Card promotions

Currently, there is a sign up promotion for new Maybank customers who apply for any Maybank credit card and a CreditAble loan.

If you sign up for those 2, and spend at least $300 in the first 2 months, you’ll receive a complimentary American Tourister luggage (worth $260).

Foreigners are eligible too, but the minimum spend requirement is $400 instead.

It’s not the most competitive sign-up promotion — many other cards and banks offer cash incentives, which trump this any day.

But then again, this shouldn’t really matter. If you actually want to use the card because it suits your spending habits, then the freebies are just icing on the cake.

If you’re chasing the free money some cards give you upon sign-up, then head over to the MoneySmart credit card comparison tool for the best deals.


Alternatives to Maybank Family & Friends Card

Here are some alternatives to the Maybank Family & Friends Card:

Citibank logo
MoneySmart Exclusive
Cashback on Dining, Groceries & Grab
Cash Back on Dining, Groceries & Petrol
Up to 8%
Cash Back Cap per category, per month
From Shell & Esso
Up to 20.88% savings
MoneySmart Exclusive:

Apply and spend $500 to get a free Apple iPad 64GB (worth $499) OR Sony WF-1000XM4 Earbuds (worth $379) OR $350 Cash via PayNow. Redeem your gift as fast as 6 weeks from credit card account opening. T&Cs Apply.

Valid until 31 Oct 2021

Citi Cash Back Card — This card offers a competitive 8% cash back on similar categories like dining, petrol and groceries, but loses out because the minimum spend is higher ($888) and the cash back is capped at $25 per category.

OCBC logo
High Spend on Dining
Cashback on Everyday Dining
Cashback Cap per month
Min. Spend per month

OCBC 365 Card — This is another one that covers similar bases. However, the cash back is only 3% to 6% for the bonus categories, which is quite significant. The minimum spend requirement and cashback cap is the same.

CIMB Platinum MasterCard — This card has a higher cashback of 10% for the same categories of dining and transport (petrol included). But don’t get your hopes up — the biggest deal breaker lies in the $20 cash back cap for each category.


What do you think of the Maybank Family & Friends Card? Tell us in the comments!


Ready to apply for the Maybank Family & Friends Card? Sign up through MoneySmart now: 

Maybank logo
Online Promo
Cashback on Groceries, Dining & Food Delivery and Transport globally
Up to 8%
Cashback on Data Communications, Online TV Streaming, Pets and Retail globally
Up to 8%
Cash Rebate Cap per month
Online Promo:
Receive a Garmin vivomove Style worth S$469 (Valid for the first 2,000 applicants only).  Subsequent Qualifying Applicants will be rewarded with S$100 cash credit to be credited to their activated Eligible Card accounts. Valid till 31st of Oct. TNCs Apply.
Valid until 31 Oct 2021