It should surprise no one that DBS travel insurance (or POSB travel insurance) is one of the most popular travel insurance brands in Singapore, since it’s so convenient for DBS/POSB customers to buy.
Well, you can’t fault us. Most Singaporeans are lazy to walk more than 100m for lunch, let alone scour the internet for the best travel insurance plan in town. Got buy very good liao.
Though the insurance is sold as DBS TravellerShield Plus, DBS isn’t actually the insurer. Instead, it’s underwritten by Chubb insurance. Let’s have a closer look at it so you know what you’re actually buying.
DBS travel insurance at a glance
DBS TravellerShield Plus comes in 3 flavours: Classic, Premier and Platinum. Here’s a quick and dirty comparison of what they offer:
|Travel insurance plan||Classic||Premier||Platinum|
|Price for 1 week (ASEAN)||$48||$61||$83|
|Price for 1 week (Asia)||$56.50||$75.50||$112.50|
|Price for 1 week (worldwide)||$81.50||$100||$140.50|
|Promotion||50% off for single trip plans|
|Medical expenses (overseas)||$300,000||$500,000||$1,000,000|
|Emergency medical evacuation||$1,000,000||$1,000,000||$1,000,000|
|Personal accident (death & TPD)||$150,000||$200,000||$500,000|
|Travel delay ($100 every 6 hours)||$1,200||$1,600||$2,000|
|Baggage delay ($200 every 6 hours)||$1,200||$1,600||$2,000|
|Adventure activities covered?||No||Yes||Yes|
DBS travel insurance promotions
The listed prices of DBS travel insurance plans are on the pricey side, but as with many an insurer, it’s the ongoing promotions that make prices attractive.
With the current 50% off promotion for all single trip plans, a week’s coverage in ASEAN starts at $24, which is very reasonable.
You can also get an extra $5 discount if you’ve never used the DBS PayLah app. Apply the promo code TRAVELAH when you download and register. It’s only for first-time users of PayLah though.
Promos change every month or so, so bookmark the DBS travel insurance promotions page to get the latest deal.
By the way, if you charge your full travel fare to the DBS Altitude Card, you can get free travel accident coverage (i.e. a payout in the case of death or injury on public conveyance, e.g. airplane, train, car).
While it’s a nice freebie to have, this free coverage is not a substitute for DBS TravellerShield. It won’t cover important things like travel delays or overseas medical expenses.
What does DBS travel insurance cover?
The cheapest DBS travel insurance plan, DBS TravellerShield Plus Classic, has pretty decent coverage for a sedate overseas trip.
However, if you’re planning any form of outdoor activity, such as scuba diving or skiing, you must upgrade to (i.e. pay more for) Premier or Platinum to get covered. Based on their policy wording, here’s a summary of activities are covered or otherwise by DBS travel insurance:
|Outdoor activity||Covered by DBS TravellerShield?|
|Hot air balloon||Premier & Platinum only|
|Scuba diving||Premier & Platinum only (up to 30m)|
|Skiing and other ice/snow sports||Premier & Platinum only (within ski resort)|
|Hiking or trekking||Yes (up to 3,000m)|
|Mountaineering or outdoor rock climbing||Premier & Platinum only (up to 3,000m)|
|Marathons or other competitions||Yes (marathons only – no ultramarathons, biathlons or triathlons)|
|Jet skiing||Premier & Platinum only|
|White water rafting||Premier & Platinum only (up to Grade 4)|
|Skydiving||Premier & Platinum only|
|Paragliding, hang gliding or parachuting||Premier & Platinum only|
|Bungee jumping||Premier & Platinum only|
Note that competitors like FWD travel insurance already cover most of these activities in their cheapest plans, so if you want to save money on your travel insurance, you should shop around for the coverage you want.
DBS travel insurance claims procedure
Emergency hotline: +65 6322 2132 (Chubb)
Online claims: Submit your claims and supporting documents online at www.chubbclaims-dbs.com.sg
For enquiries: If you need clarification on how and what to claim, you can contact Chubb’s customer service hotline at +65 6398 8797 (Mon to Fri, 9am to 5pm, closed on public holidays). Or email [email protected]
Things to note: Claims must be made within one month of your return to Singapore.
If you have questions before you buy the insurance plan, you can send DBS an enquiry online or call Chubb at +65 6398 8797 during office hours.
Conclusion: should you buy DBS travel insurance?
As a super lazy person, I can totally understand why you would want to buy travel insurance from DBS. It’s affordable and more importantly, so convenient. I mean, which other insurer lets you pay with PayLah?
Coverage-wise, the cheapest plan from DBS is adequate for, say, a shopping trip to Bangkok or a relaxing tour of Japan. It also covers leisure hikes up to 3,000m, so it’s fine if you want to climb Mount Ophir too.
But if you want to do outdoor activities like scuba diving, skiing or even skydiving, you will need to upgrade to the higher tier plan to get covered.
Unfortunately, DBS doesn’t make this limitation in coverage clear from the outset – you need to do a super close reading of the FAQ or policy wording to figure that out. Minus points for that.
Looking to buy DBS travel insurance? Compare all Singapore travel insurance policies by price and coverage first.
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Tags: Travel Insurance