Aviva Car Insurance Singapore Review (2019)

Aviva Car Insurance Review

Guys might remember Aviva from NS days as it’s the insurance partner of MINDEF/MHA and would have tried to sell you life insurance at some point. But did you know there’s also Aviva car insurance?

Apart from giving preferential rates to policyholders who signed up during NS, it is also known for the lowest NCD penalty (10%) on the market if you do make a claim. Apart from that, here’s what else Aviva has to offer.


Aviva car insurance plans at a glance

Aviva car insurance now has 3 tiers, all comprehensive plans with extensive coverage. Here are the 3 varieties at a glance:

Aviva car insurance plan Lite Standard Prestige
Choice of workshop Aviva authorised workshops only Aviva authorised workshops. (Pay double excess for non-approved workshop) No restriction
Replacement car provided for Cars up to 1 year old Cars up to 1 year old Cars up to 2 years old
Young & inexperienced driver excess $2,500 $2,500 Waived
Windscreen excess payment $100 $100 No excess
Medical expenses (driver and passengers) $500  $2,500 $5,000
Other perks None None Bosch car crash detector + eCall assistance
Recommended for Older cars (no more warranty), second hand cars, parallel import Similar to Lite. Any car that’s not under warranty New premium cars, families with young drivers

Aviva car insurance is best for cars that are no longer under warranty and therefore free to be serviced at any workshop. That’s because claims through Aviva are easy and unlimited if you go through an Aviva authorised workshop.

If you want to go through your preferred or your dealer’s workshop, well, technically you can with the Standard plan… but your excess will be doubled. Which is just silly.

If you’re really finicky about which workshop you go to or if your car is still under warranty, it makes more sense to go for the Prestige. This priciest plan is aimed at newbies (or families with newbies) as it also waives the young & inexperienced driver excess and comes with a free Bosch car crash detector (a device that will call Aviva to come and help if there’s an accident).

Compare car insurance in Singapore by using MoneySmart’s wizard.


Aviva car insurance add-ons

Even though Aviva’s car insurance plan is already very comprehensive, there are a few more add-ons you can choose from to extend your coverage even further:

Car insurance add-on Description
NCD Protector Protect your No Claim Discount (good for one claim only)
Loss of Use Cover (Courtesy Car) Courtesy car (up to 10 days) when your car is undergoing repair due to an accident
Replacement Locks & Keys Cover up to $500 for replacing locks & keys
Personal Accident Cover Choose your coverage up to $100,000 for driver & passengers

Just for Aviva, you might want to consider skipping the NCD Protector (which is available for 30% NCD and above).

That’s because if you make a claim, Aviva penalises you with a 10% reduction in your NCD (excluding Motor Lite plan), which is lower compared to the industry standard of 30%.


How to get cheaper premiums with Aviva?

Because Aviva’s base plan is very comprehensive, it’s not going to be the cheapest around no matter what. In addition, you may not be able to adjust your excess for a cheaper premium – it’s only available for selected models and drivers.

So, how can you get a cheaper premium? Apart from the usual NCD and reduced premium for off-peak usage, NSmen can also get a 15% discount off your plan if you had opted for voluntary term life insurance with Aviva when you were in the army.

Type of discount Description Amount
NCD (No Claim Discount) Given in increments of 10% for each year you don’t file a claim 10% to 50%
MHA/MINDEF Insurance MHA/MINDEF Group Term Life policyholders get discount 15%
Off-peak Usage Cheaper premiums for off-peak cars Varies
Dual Year Plan Lock in your premium (plus any savings or discounts) when you commit to 2 years instead of the usual 1 year Varies

Also, look out for promo codes on Aviva’s promotions page. Some of these can be pretty good, although they’re usually only valid for a short window.

For example, there’s a CAR20 promo code for 20% off your motor insurance premiums until 31 Jul 2019 or TMCC2000 for 23.5% off for cars with engine capacity of 2,000cc and up.


Why (or why not) choose Aviva car insurance?

Let’s get the obvious out of the way – you’re not going to go with Aviva based on price, unless you manage to score a sweet promo code.

Aviva isn’t going to play the budget insurers’ game and compete to see who has the cheapest and most basic plan. Instead, they’re focusing on good coverage and support.

But perhaps their biggest selling point is the low 20% penalty on your NCD if you make a claim.

If you don’t want your kid who just got his license to go wild and ruin your hard-earned 50% NCD when he drives your car, Aviva car insurance might be a good option to consider. While the NCD Protector add-on will protect your NCD against the first claim, at least you won’t suffer a huge penalty if there happens to be a second claim.

Also, the Dual Year Plan is a good deal is you currently enjoy a good rate. Even if you get a higher NCD next year, there’s just no telling how much your premium next year will cost – too many factors beyond your control! So if you’re happy to be insured with Aviva, consider locking in your rate for 2 years.

Is Aviva’s low NCD penalty worth the extra cash? Tell us what you think in the comments! Want to get more car insurance quotes to compare? Use MoneySmart’s car insurance wizard.