3 Telco Moments That Made You Reconsider Your Current Plan

You're in the MRT carriage, about to pay for yesterday's team lunch. Your banking app loads… loads… then times out completely. Meanwhile, your colleague next to you completes the exact same transaction in seconds.

Or perhaps it was last weekend in the Orchard Ion lift when your call with your mum got cut off mid-conversation. You've experienced the same dead zone for months, but somehow it still catches you off guard.    

Needless to say, these aren't isolated incidents. They're signs that your current network might not be handling Singapore's connectivity challenges as well as you'd hoped.

Let’s review what’s really behind these everyday frustrations, and what solutions actually work.

The indoor signal blackout that ruins video calls   

Picture this: you're on an important work video call, presenting to clients from your home office. Mid-presentation, your connection gets choppy and it grinds to a halt while everyone waits for your frozen face to catch up with the distorted audio.

While safe and reliable, Singapore's buildings create a perfect storm for signal problems. Our concrete infrastructure blocks 10-15 dB of signal strength per wall, while the steel construction acts like a Faraday cage, reflecting radio waves. 

Walk through any HDB block stairwell, take a lift in an older office building, or try making a call from a basement carpark. Watch your signal bars disappear exactly when you need them most.

Network coverage studies consistently show indoor dead zones as the top user complaint. We spend 90% of our time indoors, yet many networks still can't reliably deliver.

Things can get serious especially under emergency situations. Whether you're calling for help from a stairwell or trying to reach family during a building evacuation, signal reliability becomes a crucial helpline.

The 700MHz advantage

Singtel addresses this challenge by deploying 700MHz spectrum specifically designed to penetrate building materials more effectively. The lower frequency travels further and penetrates obstacles better than higher frequency bands used by other networks.

Users report noticeably stronger indoor coverage in challenging environments like underground carparks, HDB corridors, and office building interiors where competitors regularly struggle.

By the way, GOMO operates on this same Singtel 5G+ network, delivering that enhanced indoor penetration at lower costs. It gives you access to Singapore's most robust network infrastructure without the premium.      

When your telco plans now come with 'unlimited'

You're halfway through your Europe work trip when you get the dreaded text: "You have used 90% of your roaming allowance." Three more days to go, and you're already calculating overage charges while trying to present to clients via patchy hotel WiFi.

Or maybe it's simpler than that. You're on day 20 of the billing cycle when you notice the data usage creeping towards your monthly limit. Suddenly you're rationing Netflix episodes and avoiding video calls, turning your "generous" data allowance into a source of constant anxiety.

These moments highlight a gap between how mobile plans are marketed and how they actually work in practice.

The data anxiety problem

Most plans come with what seems like generous data allowances. 50GB, 100GB, even 200GB sounds like plenty until you start using your phone as your primary internet connection.

Stream a few work presentations over mobile data when the office WiFi is down. Use GPS navigation during a weekend road trip. Video call family while travelling. Suddenly those "generous" allowances feel restrictive.

Plans that eliminate data anxiety

GOMO's Unlimited* plans deliver limitless  data without constant usage monitoring. Their 5G+ Asia Infinity plan includes unlimited* local data (up to 1TB) plus unlimited* roaming across 18 Asian destinations including Japan, South Korea, and China.

For frequent international travellers, the 5G+ Global Infinity plan provides unlimited* worldwide roaming data across 50 destinations in Asia, Europe, North America, and Oceania. With no separate roaming packages required, GOMO includes these benefits in their standard pricing. The Asia Infinity plan costs $30.56 per month, while Global Infinity is available for $50 monthly (and from now till 1 Jan 2026, enjoy the 2nd month for free!) 

Getting Singtel certified network performance at budget friendly prices

You're comparing mobile plans online, frustrated by the usual tradeoff: reputable networks charge a premium, while affordable alternatives sacrifice your connectivity when you need them.  

Network performance vs cost dilemma

You shouldn’t have to choose between network reliability and affordability. On one hand, established carriers charge premium rates for their infrastructure investments. Whereas, budget MVNOs often struggle during peak periods due to network deprioritisation.

GOMO breaks this pattern by offering Singapore's most reliable network infrastructure at MVNO-level pricing. You get the same 700MHz spectrum coverage, without paying premium network prices.

Current value pricing

Current promotion makes premium network performance accessible: Buy 1 month, FREE 1 month on all 5G+ plans (Get 2nd month FREE). 

Check out some of our most value-for-money plans below:

• 5G+ VALUE: $18.33/mth 
  • 300GB local data + 300GB Malaysia roaming
  • 10GB for Indonesia, Thailand, Taiwan, Australia
  • 6GB international roaming to 50 destinations

• 5G+ GLOBAL INFINITY: $50/mth 
  • Unlimited local data (1TB fair usage)
  • Unlimited worldwide roaming across 50 destinations
  • Unlimited minutes and SMS
  • 800GB Malaysia roaming

Transparent pricing means no surprise charges. What you see is what you pay. All plans now activate via eSIM, eliminating the typical waiting lull.

Switch to low prices, no drama

The best mobile service combines reliable coverage, transparent pricing, and hassle-free switching. You shouldn't need to sacrifice network performance for affordability, or endure complicated activation processes this year.

Networks like GOMO succeed by focusing on fundamentals: consistent indoor coverage, genuine unlimited options, and straightforward pricing. Sometimes the smartest choice isn't the most advertised one.  

*T&C apply.

This post was written in collaboration with Singtel. While we are financially compensated by them, we nonetheless strive to maintain our editorial integrity and review products with the same objective lens. We are committed to providing the best information in order for you to make personal financial decisions with confidence.