But in my opinion, UOB travel insurance offers pretty decent coverage – and I’m saying this as someone who is not a fan of UOB at all. This is a pleasant surprise because local banks usually don’t try very hard with their insurance products.
Let’s take a closer look so you can decide if it’s worth your money.
UOB travel insurance at a glance
UOB travel insurance is sold under the brand UOB Insure & Travel. It’s actually provided by UOI (United Overseas Insurance) which is UOB’s insurance arm. Two years ago, the UOB travel insurance had only 2 tiers – Essential and Preferred.
Now, UOB travel insurance comes in 3 tiers – Basic, Essential and Preferred – offering a wider range in terms of coverage options. Here’s how the plans stack up against each other:
|Travel insurance plan||Basic||Essential||Preferred|
|Promotion||No current promotion|
|Medical expenses (overseas)||$200,000||$500,000||$750,000|
|Emergency medical evacuation||Unlimited||Unlimited||Unlimited|
|Personal accident (death & TPD)||$150,000||$250,000||$500,000|
|Travel delay ($100 every 6 hours)||$1,000||$1,200||$2,000|
|Baggage delay ($200 every 6 hours)||$1,000 ($100 after 6 hours while overseas, $100 after 6 hours in Singapore)||$1,200 ($200 after 6 hours while overseas, $200 after 6 hours in Singapore)||$2,000 ($200 every 6 hours while overseas, $200 after 6 hours in Singpore)|
|Adventure activities covered?||Yes (but not airborne and mountaineering activities)|
*All prices based on a 7-day trip to South Korea.
UOB promotion for travel insurance
I don’t know about you, but I really hate buying stuff at full price, especially when I just know there’s going to be a sale just around the corner.
UOB travel insurance is kind of like that. It’s super not worth it to buy when there’s no promotion, even though the usual prices are not exorbitant (though they are rather on the high side).
When there’s a promotion, UOB travel insurance can be downright cheap, making it one of the best prices you can get in Singapore. Unfortunately, there are no current ongoing promotions at the moment but keep your eyes peeled!
You can check for the latest promotions on the UOB travel insurance page. Snap it up while the promo lasts!
By the way, you can also get free travel insurance with the UOB PRVI Miles Card when you charge your travel fare to the card.
But the coverage is extremely limited compared to the normal (paid) UOB travel insurance. It mainly covers death or disability resulting from a travel accident e.g. plane crash, but not other items like medical expenses.
What does UOB travel insurance cover?
In terms of coverage, UOB travel insurance is actually legit. Medical coverage is excellent, travel inconvenience benefits are higher than normal, and if you’re using a UOB credit card you also get bonus fraud protection. Even with a Basic plan, the claim limits are high.
However, UOB isn’t the most lenient of insurers when it comes to adventure activities, so UOB travel insurance is not for thrill-seekers who really want to test fate.
Here’s a list of outdoor activities that are covered, taken from the UOI policy wording document which is rather hidden from view. The notable exceptions are activities in which you’re airborne – bungee jumping, skydiving and so on.
|Outdoor activity||Covered by UOB Insure & Travel?|
|Hot air balloon||No|
|Scuba diving||Yes (with diving instructor)|
|Skiing and other ice/snow sports||Yes|
|Hiking or trekking||Yes (except in remote areas without guide)|
|Mountaineering or outdoor rock climbing||No|
|Marathons or other competitions||Yes (but not racing, motor rallies etc.)|
|White water rafting||Yes|
|Paragliding, hang gliding or parachuting||No|
It’s also a shame that the UOB travel insurance policies do not include COVID-19 benefits. On the off chance that you do catch Miss Rona when you’re travelling, you’ll have to cover all the expenses out of your own pocket. If gets worse, imagine having to cancel your trip due to COVID-19 and not being able to claim your expenses.
Given the current climate, the UOB travel insurance is less than ideal. You’d be better off with policies that offer comprehensive COVID-19 coverage.
UOB travel insurance claims procedure
Emergency assistance hotline: +65 6337 9126
UOB travel insurance claims: Download the claim form from the UOB travel insurance page and email the completed form with supporting documents and receipts. Successful claims will then be credited to your account or the cheque will be sent to you via mail. It’s a fairly fuss-free process which thankfully, does not involve snail mail.
Conclusion: should you buy UOB travel insurance?
On any normal circumstance, I would say it depends on whether there’s a good promotion going on. If there is one, then UOB travel insurance is one of the most bang-for-buck ones out there – even the mid-tier Essential plan has excellent coverage.
If there’s no promotion, UOB travel insurance can be a bit pricey at full price. Travel insurers are always discounting their plans, so you’re almost certain to be able to find a better deal out there (insert shameless plug for MoneySmart’s Travel Insurance Wizard here).
It doesn’t make sense to overpay for your travel insurance unless this is some high-stakes trip, like the picture-perfect Maldives wedding you’ve been planning for the last 3 years.
Overall, UOB travel insurance offers very good travel insurance benefits all around, from medical coverage to coverage of travel inconveniences. and its medical coverage is particularly high. It also covers a decent range of outdoor activities (but not airborne ones). Its biggest drawback is probably the fact that its claims process is rather outdated.
However, we are living in the age of the pandemic and given that the UOB travel insurance does not offer COVID-19 coverage, it’s a major drawback. Unless, you can confirm plus chop that you won’t get infected with COVID-19 before or during your travels, I’d suggest playing it safe with other travel insurance policies which COVID-19 benefits.
Looking to buy UOB travel insurance? Compare all Singapore travel insurance policies by price and coverage first.