How Does Pet Insurance Work in Singapore? 10 Frequently Asked Questions

pet insurance in singapore faqs
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If you’ve ever been hit with an unexpected vet bill or just wondered what’s actually covered under a pet insurance policy, you’re not alone. As more Singaporeans treat their cats and dogs like family, pet insurance in Singapore has quickly become a hot topic—but also one that’s packed with fine print and confusing jargon.

Whether you’re new to pet ownership, looking to switch insurers, or just trying to figure out if coverage is worth it, understanding how pet insurance works is the first step to protecting your furry friend—and your wallet.

In this article, we answer 10 of the most frequently asked questions about pet insurance in Singapore. From what co-insurance and deductibles really mean, to which breeds are (and aren’t) covered, here’s what every responsible pet owner should know before signing up.

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How do co-insurance and deductibles work in pet insurance?

Co-insurance is the percentage of every eligible bill that you pay yourself, with the insurer covering the rest. Deductibles are a fixed amount you pay for each claim before the insurer pays their share. Deductibles are applied before co-insurance. For example, with a $250 deductible and 20% co-insurance, on a $1,000 vet bill, you pay the first $250, then 20% of the remaining $750, and the insurer covers the rest.

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Looking to get your fur kid protected? Check out our other pet insurance reviews and guides.

 

Are certain dog breeds excluded from pet insurance in Singapore?

Yes. Some breeds—such as Bull Terrier, Doberman Pinscher, Rottweiler, German Shepherd Dog and related breeds, Mastiffs, Cane Corso, and Dogue De Bordeaux—are typically excluded or have reduced coverage. For example, CIMB does not cover these breeds at all, while Liberty PetCare lowers its maximum third party liability for them to $100,000.

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Are any cat breeds excluded from pet insurance in Singapore?

Most insurers in Singapore do not specifically exclude any cat breeds. However, certain breeds—such as Persians with flat faces (brachycephalic breeds)—are prone to genetic conditions like breathing problems or dental issues, which may not be covered under some plans or may be listed as exclusions. Always check your policy’s terms for hereditary or breed-specific conditions that could affect coverage.

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Do pet insurance plans in Singapore cover hereditary or congenital conditions?

Some do. Income’s Happy Tails and Tiq Pet Insurance cover conditions like hip and elbow dysplasia, luxating patella, glaucoma, cherry eye, intervertebral disc disease (IVDD), and femoral head and neck excision. Coverage is subject to pet age, clinical examination, and a waiting period.

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When should I buy pet insurance in Singapore?

The best time is when your pet is young and healthy, as most insurers won’t cover pre-existing conditions and may have age limits for new policies.

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What happens when my pet turns 9—will my policy auto-renew?

Once your pet reaches the maximum entry age, usually 9 years old, whether your policy will be renewed is at the insurer’s discretion. Some insurers may allow continued coverage or offer renewal terms, while others may stop coverage or require you to switch to a different plan. Always check with your insurer as your pet approaches this age.

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Does pet insurance cover routine care like vaccinations?

Routine care, such as vaccinations, dental cleaning, and annual check-ups, is generally not covered. Only Liberty PetCare offers some wellness coverage, and even then, benefits are modest and only available for higher-tier plans.

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Can I get a multi-pet discount?

Yes. Some insurers like Tiq offer discounts if you insure two or more pets under the same policy.

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Is there a waiting period before coverage begins?

Most policies have a waiting period—often 1 to 3 months for illness claims and up to 12 months for hereditary or congenital condition coverage.

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How do I buy pet insurance in Singapore?

Buying pet insurance in Singapore is straightforward. Start by comparing plans online—most insurers provide clear tables showing coverage, benefits, and premiums. Once you’ve chosen a plan, you can apply directly through the insurer’s website, through a comparison platform, or via digital channels like Shopee or insurance agents. You’ll need to provide details about your pet, such as age, breed, microchip number, vaccination records, and sometimes a recent health check.

After submitting your application and documents, your insurer will review the information and confirm coverage, often within a few business days. Once approved and payment is made, your policy starts—usually after a short waiting period. Always review your policy documents and make sure you understand the claims process and what documents you’ll need if your pet needs treatment.

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This article was first drafted with the help of AI and later reviewed and refined by the author.

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About the author

Vanessa Nah likes her finance articles the way she likes her sitcoms—light-hearted, entertaining, and leaving people knowing a little more about life. She believes money—like life—should be made simple. Outside of work, you’ll find Vanessa attending dance classes, fingerpicking a guitar, and proudly making her one-eyed cat the most spoiled kitty in the world.