If you forgot to buy travel insurance before leaving Singapore—don’t panic. Income is the only insurer in Singapore that lets you purchase travel insurance up to a day after you’ve already departed, for both standard and Enhanced PreX plans (per-trip only). That’s a rare safety net no other provider offers, and it can be a real lifesaver for forgetful or last-minute travellers.
But with more than 20 travel insurance providers and over 60 plans to choose from, is Income travel insurance still the right fit for your trip—or could you get more value elsewhere? In this review, we put Income travel insurance head-to-head with the rest of the Singapore market, scrutinising coverage, price, and key features. Whether you’re a frequent flyer, planning a family getaway, or just want solid medical protection, here’s our honest take on how Income stacks up.
[ms-toc title=”Income travel insurance (MoneySmart review 2025)”]
Learn more about our travel insurance rating system.
1. What plan tiers does Income travel insurance offer?
Total Premium
S$40.59
- Med. Coverage (Overseas)
- S$250,000
- Trip Cancellation
- S$5,000
- Loss/Damage of Baggage
- S$3,000
- Total PremiumTotal Premium
S$90.1955% Off - S$40.59
[GIVEAWAY: Free Trip or Free Macbook?]
Score a FREE Trip or a FREE MacBook Neo when you're the first to submit a MoneySmart Claim Form at 20:00 SGT daily! T&Cs apply.
Travel with REWARDS:
• Get a S$30 Revolut cash reward with Income Standard Travel premiums purchased. T&Cs apply
• Enjoy 55% off on Standard Per-trip travel plans. Ts&Cs apply.
• Enjoy 15% off on PreX Per-trip travel plans. Ts&Cs apply.
Discounts valid from 4 to 9 Jun 2026, 9:00AM
Income makes it pretty simple: you get three main tiers to choose from—Classic, Deluxe, and Preferred—and each comes in both single trip and annual multi-trip versions. You can also pick from 2 coverage types:
- Individual/Group for solo travellers or groups up to 20
- Family you, your spouse or partner, plus any number of dependent kids under 21. Just note, “family” cover doesn’t extend to parents, siblings, maids, or other relatives.
Here’s a quick look at how the plan tiers work:
| Standard Classic | Standard Deluxe | Standard Preferred | |
| Single trip | ✓ | ✓ | ✓ |
| Annual | ✓ | ✓ | ✓ |
And by traveller type:
| Individual/Group | Family* | |
| Single trip | ✓ | ✓ |
| Annual | ✓ | ✓ |
Got a pre-existing medical condition? Income offers special Enhanced PreX Travel Insurance plans, which cover those managing conditions like high blood pressure, diabetes, high cholesterol, or ongoing treatments. If you’re on medication for a chronic illness, Enhanced PreX is the one to go for. It’s also available in 3 tiers: Basic, Superior and Prestige. We’ll be focusing on the Standard plans in this review, but find out more about Income’s Enhanced plans on MoneySmart.
Total Premium
S$113.15
- Med. Coverage (Overseas)
- S$500,000
- Trip Cancellation
- S$10,000
- Loss/Damage of Baggage
- S$5,000
- Total PremiumTotal Premium
S$133.1215% Off - S$113.15
[GIVEAWAY: Free Trip or Free Macbook?]
Score a FREE Trip or a FREE MacBook Neo when you're the first to submit a MoneySmart Claim Form at 20:00 SGT daily! T&Cs apply.
Travel with REWARDS:
• Get a S$30 Revolut cash reward with Income Standard Travel premiums purchased. T&Cs apply
• Enjoy 55% off on Standard Per-trip travel plans. Ts&Cs apply.
• Enjoy 15% off on PreX Per-trip travel plans. Ts&Cs apply.
Discounts valid from 4 to 9 Jun 2026, 9:00AM
2. Is the coverage worth the price you pay?
| Income travel insurance | Classic | Deluxe | Preferred |
| Price (ASEAN) | $74 | $90 | $117 |
| Price (Asia) | $84 | $105 | $145 |
| Price (Worldwide) | $163 | $185 | $231 |
| Medical expenses (overseas) | $250,000 | $500,000 | $1,000,000 |
| Emergency medical evacuation | $500,000 | Unlimited | Unlimited |
| Accidental death and disablement | $150,000 | $200,000 | $500,000 |
| Travel delay | $1,000 ($100 for every 6 hours) | $1,500 ($100 for every 6 hours) | $2,000 ($100 for every 6 hours) |
| Trip cancellation | $5,000 | $10,000 | $15,000 |
| Baggage delay | $1,000 ($200 for every 6 hours) | $1,200 ($200 for every 6 hours) | $2,000 ($200 for every 6 hours) |
| Baggage/belongings loss | $3,000 | $5,000 | $8,000 |
| COVID-19 cover | Included | Included | Included |
| Adventure activities | Covered by default for most holiday sports (e.g. bungee jumping, hiking, skydiving, hot air ballooning, snow sports, etc.). Excludes extreme/professional sports. | ||
Income’s travel insurance sits somewhere in the middle of the pack when it comes to pricing. For a 7‑day ASEAN trip, its Classic plan costs about $74, which is slightly above the Singapore market median of $69, while the Preferred plan climbs to $117, closer to the higher end of the market. So you’re not getting the cheapest premiums around—but you are getting relatively solid coverage in return.
Let’s break it down by component:
- Overseas medical expenses: Income’s Classic plan covers up to $250,000 for medical emergencies abroad, Deluxe bumps that up to $500,000 (exactly the Singapore median), and Preferred soars to $1,000,000. So whether you go with the entry-level or splurge on the highest tier, you’re generally getting coverage at or above what’s typical in Singapore.
- Trip cancellation: Payouts here are pretty decent—Classic covers $5,000, Deluxe $10,000 (again, bang on the median), and Preferred up to $15,000.
- Baggage loss: Income’s plans offer $3,000 (Classic), $5,000 (Deluxe, at the median), and $8,000 (Preferred), so coverage for lost bags is solid, especially if you opt for anything above the Classic plan.
- Travel delay and baggage delay: Here’s where Income really shines. Even on the Classic plan, you’re covered at the market median for both categories—$1,000 for travel delay and $1,000 for baggage delay—so you don’t have to pay more just to get average or above-average protection for those frustrating delays.
On the whole, Income offers good value for what you pay. But those looking for the absolute cheapest policies may find more budget-friendly picks elsewhere. For most travellers, though, Income’s balance of price and protection lands it firmly in the “safe bet” category.
3. Adventure sports travel insurance coverage
Income covers a wide range of adventurous activities by default—no need to pay extra for an adventure or winter sports add-on (unlike some insurers, where this is optional). As long as you’re doing these activities recreationally and following all safety rules with the proper gear, you’re covered for:
Examples of sports and activities covered:
- Skydiving, bungee jumping, hang-gliding, paragliding, and parachuting (with licensed operators)
- Abseiling and indoor rock climbing (but not outdoor rock climbing or mountaineering above 6,000m)
- Skiing and snowboarding (on recognised, open pistes—not off-piste)
- Canoeing, kayaking, white-water rafting, dragon boating, paddleboarding, surfing, windsurfing
- Snorkelling, wakeboarding, water skiing, banana boat rides
- Trekking or hiking (below 6,000m altitude and not in remote, unexplored areas)
- Marathons, fun runs, and other mass participation events
- Scuba diving (recreational only, max depth 30m, must be with a qualified buddy/instructor)
What isn’t covered: Anything considered extreme, high-risk, or professional—for example, BASE jumping, wingsuit flying, outdoor rock climbing, expeditions to uncharted locations, professional sports, or speed contests for prize money.
In summary, most holiday adventure activities are automatically covered under Income’s plans. Just make sure you stick to the usual safety rules and book with proper operators. For extreme or professional-level sports, check the exclusions before you go.
4. What to look out for in their terms and conditions
Some of Income’s terms and exclusions are standard, but there are a few subtleties that could catch you off guard if you’re not looking closely:
1. Infectious diseases, COVID-19, and vaccines
- COVID-19 cover is included, but only if you meet all vaccination and testing requirements of your destination country or airline. However, you can’t claim for costs related to required COVID tests (like PCR/ART), border closures, or government advisories.
- No coverage for COVID-19 vaccine complications unless the vaccine was administered in Singapore and approved by local authorities.
2. Traditional Chinese Medicine (TCM) and Chiropractic
- TCM and chiropractic are covered, but only for outpatient treatment after an accident or sickness during your trip. If you get TCM or chiropractic in Singapore after you return, you must have started treatment within 3 days of coming home, and you get up to 30 days of follow-ups (within the benefit limit).
- No TCM/chiro claims for COVID, vaccine complications, or pre-existing conditions unless on Enhanced PreX.
3. Dental coverage is limited
- Dental treatment is only covered if it’s needed because of an accident during your trip—not for toothaches, gum disease, or routine dental issues.
- Normal wear and tear, as well as most oral diseases, are excluded from claims.
4. Miles, points, and loyalty rewards are not claimable
- If you paid for your flight or hotel using air miles, credit card points, or loyalty rewards, you can’t claim compensation for these if your trip is cancelled or disrupted. Only actual money spent and lost is claimable.
5. Family and group definitions
- Family plans don’t cover parents, siblings, domestic helpers, or anyone except your spouse/partner and dependent kids under 21.
- For group cover, all travellers must be on the same itinerary for the whole trip.
6. Other conditions to watch out for
- Sub-limits for valuables: Expensive items in your baggage (like laptops, jewellery, watches) have individual limits that are much lower than the total baggage benefit.
- Proof and paperwork: You must get official written proof (police report, airline delay letter, hospital bills, etc.)—otherwise, claims may be denied. For lost baggage, claim from the airline first, then submit what they reject.
- Pre-existing conditions: Unless you buy Enhanced PreX, any medical issue you’ve had diagnosed, treated, or medicated in the last 12 months isn’t covered at all.
- Travel advisories: If you travel despite an official Singapore Government travel advisory, you are not covered.
Some of these aren’t obvious at first glance—so if you’re relying on points for bookings, seeking TCM/chiro, or want to be covered for infectious diseases, definitely double-check the nitty gritty. Keep receipts, act fast on paperwork, and read the fine print on all exclusions.
5. Does Income travel insurance have 24/7 emergency assistance services?
Yess, Income provides 24/7 emergency assistance services for all travel insurance policyholders. If you face a medical emergency, accident, or need urgent help while overseas, you can call their 24-hour Medical Emergency Hotline at (65) 6338 1222 from anywhere in the world. There’s also the option to make an internet call via their online platform: Income Emergency Internet Call.
What does this cover?
- Immediate medical evacuation and referrals to hospitals or clinics
- Assistance with travel disruptions, lost documents, or emergencies
- General travel help, including embassy contacts and translation services
Bonus: For non-urgent health issues (like flu, coughs, or minor ailments), you get complimentary access to Income’s overseas tele-consultation service, Income Travel Telemed. This means you can speak to a doctor online for advice, medication refills, or basic care—without hunting for a clinic abroad.
6. Claims process
Making a claim with Income is pretty straightforward—and you don’t have to deal with snail mail or paper forms. Everything is done online through Income’s travel claims portal. Simply log in, fill out the digital claim form, and upload all the required documents (like receipts, police reports, medical certificates, or airline letters).
What to remember:
- File your claim within 30 days of the incident or loss. Late submissions may be rejected.
- Submit all supporting documents together—missing paperwork can delay your payout.
- Most claims are processed within 15 working days once all your documents are in, though it might take a bit longer during busy travel seasons.
If you run into issues, you can always call Income’s hotline for help or clarification. As always, keep digital copies of all important receipts and documents while you travel—this will make your claim go much smoother.
7. Income vs FWD travel insurance
FWD is one of the most popular alternatives to Income for Singapore travellers, often known for its lower prices and fully digital experience. Here’s how Income’s plans stack up side-by-side with FWD’s on the key features:
| Income travel insurance | FWD travel insurance | |
| Price (ASEAN) | $74 to $117/week | $34 to $61/week |
| Price (Asia) | $84 to $145/week | $37 to $74/week |
| Price (Worldwide) | $163 to $231/week | $61 to $114/week |
| Medical expenses (overseas) | $250,000 – $1,000,000 | $200,000 – $1,000,000 |
| Emergency medical evacuation | $500,000 (Classic) / Unlimited (Deluxe and Preferred) | Unlimited |
| Travel delay (overseas) | $1,000 – $2,000 ($100 per 6 hrs) | $300 – $1,500 (up to $50 per 3 hrs) |
| Trip cancellation | $5,000 – $15,000 | $7,500 – $15,000 |
| Baggage loss | $3,000 – $8,000 | $3,000 – $7,500 |
| Adventure activities cover | Yes | Yes |
| COVID-19 coverage | Included in all plans | Add on for $6.75 (ASEAN) to $12.38 (worldwide) |
How do they compare?
- Income tends to offer stronger travel and baggage delay coverage even at the entry level, plus wider default adventure sports cover.
- FWD typically beats Income on price and offers very competitive medical and trip cancellation benefits, with adventure sports and COVID-19 cover as simple add-ons.
Both are reputable and digital-friendly—your choice will likely come down to whether you want maximum coverage for delays and baggage (Income), or the lowest premiums with flexible add-ons (FWD).
8. Income travel insurance promotion
Total Premium
S$40.59
- Med. Coverage (Overseas)
- S$250,000
- Trip Cancellation
- S$5,000
- Loss/Damage of Baggage
- S$3,000
- Total PremiumTotal Premium
S$90.1955% Off - S$40.59
[GIVEAWAY: Free Trip or Free Macbook?]
Score a FREE Trip or a FREE MacBook Neo when you're the first to submit a MoneySmart Claim Form at 20:00 SGT daily! T&Cs apply.
Travel with REWARDS:
• Get a S$30 Revolut cash reward with Income Standard Travel premiums purchased. T&Cs apply
• Enjoy 55% off on Standard Per-trip travel plans. Ts&Cs apply.
• Enjoy 15% off on PreX Per-trip travel plans. Ts&Cs apply.
Discounts valid from 4 to 9 Jun 2026, 9:00AM
Right now, Income is running several attractive promos for new travel insurance sign-ups. From now to 1 Dec 2025, enjoy up to 70% off Standard Per-trip Travel Insurance plans—so you can get the Classic plan for just $22.12 (U.P. $73.72).
Plus, get over $105 worth of rewards, including:
- Your choice of an Anker Travel Adapter (worth $69.90), Apple AirTag (worth $45), $30 GrabGifts Vouchers, 3GB Eskimo eSIM (worth $25), or $15 cash via PayNow with eligible premiums spent
- $30 Revolut cash reward
- Eskimo Global 1GB eSIM (worth $9.50) with every policy purchased
That’s not all. Purchase any eligible travel insurance policy and answer “What’s your travel type?” in the MoneySmart claim form for a chance to score your pick of over $35,000 worth of rewards (45 winners in total):
- Sight-Seer:
- Apple iPhone 17 Pro (256GB) (worth $1,749)
- Sony ZV-1F Vlog Camera (worth $769)
- Adventurer:
- Apple Watch Ultra 3, 49mm (worth $1,199)
- Garmin Forerunner 165 GPS Smartwatch (worth $689)
- Budget:
- $1,000 Scoot Gift Vouchers
- Lojel Voja Small Luggage (worth $250)
Valid until 30 Nov 2025. T&Cs apply.
9. Should you get Income travel insurance?
Pros:
- Strong coverage for overseas medical expenses, travel delay, and baggage delay
- Most common adventure sports covered without needing add-ons
- Digital claims portal and relatively fast turnaround
- 24/7 emergency hotline and telemedicine included
- Regular promos and generous rewards via MoneySmart
Cons:
- Premiums are slightly above the Singapore market median, especially for top-tier plans
- Some cover limits for baggage and trip cancellation are not market-leading
- Pre-existing conditions only covered with Enhanced PreX
- Sub-limits and exclusions for valuables, miles, and loyalty points
Who is this plan best for?
Income is well-suited for families, active travellers, and those who want peace of mind with a reliable, Singapore-based insurer. If medical coverage and delay benefits matter most, or you like the idea of having adventure sports included by default, it’s a strong pick. For bargain hunters or those with ongoing medical needs, you might want to compare quotes or opt for Enhanced PreX.
10. Final thoughts
All in all, Income travel insurance is a dependable option with solid core benefits and some standout features for active travellers. While it may not always be the cheapest, it offers good all-round protection—especially if you value local service, adventure activity coverage, and digital convenience. With the right promo, it could tick all the boxes for your next trip.
About our scale and rating system
- We compiled the prices and coverage limits for 60 travel insurance plans from 22 different providers in Singapore in a massive spreadsheet.
- For each price/coverage category (e.g. trip cancellation, travel delay, etc.), we determined the minimum, median, and maximum values across all travel insurance plans. These values then form scales showing the lowest, highest, and average price/coverage amounts for different travel insurance plans in Singapore.
- Finally, we plotted where each travel insurance plan stands on those scales and assigned a star rating for the provider based on the results.
- To arrive at an overall score reflecting price versus coverage, we take the average of the 5 coverage components, then average that figure with the price. The final score is rounded to the nearest whole number.
| Star rating and description | Example |
| ★☆☆☆☆ 1 star: All plans under that provider perform lower than average, and one plan is the worst performing. If there is only 1 plan, it is the worst performing. |
1 star:  |
| ★★☆☆☆ 2 stars: All plans under that provider perform lower than average, but no plan is the worst performing. If there is only 1 plan, it performs below average. |
2 stars:  |
| ★★★☆☆ 3 stars: At least 1 plan performs average or above average, and the rest are below average. If there is only 1 plan, it performs average. |
3 stars:  |
| ★★★★☆ 4 stars: At least half (e.g. 2 out of 3) of the plans perform average or above average, but not all are above average. If there are only 2 plans, both perform average, or 1 performs average and the other above average. If there is only 1 plan, it performs above average. |
4 stars:  |
| ★★★★★ 5 stars: All plans under that provider perform average or above average. If there is only 1 plan, it is the best performing in Singapore. |
5 stars:  |
| Overall: (Rating for price + Average rating across coverage components) / 2 |
Rating for price: 2 Average rating for coverage: 4 Overall rating: (2+4)/2 = 3 |
Notes:
- The star ratings are flipped for the Price component—for this, the lower the better.
- For all components, we will also award bonus or penalty stars to recognise special features of plans that may be non-quantifiable, as well as the best and poorest performing plans in Singapore:
- Add a bonus star if one of the plans is the best in Singapore.
- Deduct a penalty star if one of the plans is the worst in Singapore.
- For travel delay, most insurers offer $100 for every 6 hours.
- ADD a star if the compensation rate for all plans under an insurer is higher. For example: a shorter time interval ($50 for every 3 hours) or larger compensation amount ($200 for every 6 hours)
- DEDUCT a star if the compensation rate for all plans under an insurer is lower. For example: a longer time interval ($100 for every 8 hours) or smaller compensation amount ($50 for every 6 hours)
- For baggage delay, most insurers offer $200 for every 6 hours.
- ADD a star if the compensation rate for all plans under an insurer is higher. For example: a shorter time interval ($100 for every 3 hours) or larger compensation amount ($250 for every 6 hours)
- DEDUCT a star if the compensation rate for all plans under an insurer is lower. For example: a longer time interval ($200 for every 8 hours) or smaller compensation amount ($150 for every 6 hours)
Still undecided? Use our travel insurance comparison tool to browse and compare travel insurance plans in Singapore.
This article was first drafted with the help of AI and later reviewed and refined by the author.
About the author
Vanessa Nah likes her finance articles the way she likes her sitcoms—light-hearted, entertaining, and leaving people knowing a little more about life. She believes money—like life—should be made simple.Outside of work, you’ll find Vanessa attending dance classes, fingerpicking a guitar, and proudly making her one-eyed cat the most spoiled kitty in the world.
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