Travel Insurance

Budget Direct Travel Insurance Singapore Review 2018


Clara Lim



If the name didn’t already clue you in, Budget Direct is dirt cheap. One of their marketing tagline even says “CHEAP AND GOOD” in all caps. I can see the appeal. I hate to spend more than I need to on boring necessities. But will you buy Budget Direct travel insurance and regret not paying more? All will be revealed…

Budget Direct Travel Insurance Price and Coverage

Travel insurance plan Budget Direct Basic Budget Direct Comprehensive
Price for one week in… ASEAN: $24.26

Asia: $30.33

Worldwide: $42.14

ASEAN: $36.03

Asia: $45.07

Worldwide: $62.62

Promotion 20% off until 31 Mar 2018
Medical expenses (overseas) $50,000 $250,000
Emergency medical evacuation $50,000 $500,000
Personal accident (death & TPD) $50,000 $250,000
Travel delay ($100 every 6 hours) None $1,000
Trip cancellation None $10,000
Baggage delay ($200 every 6 hours) $400 (overseas)

$200 (Singapore)

$1,000 (overseas)

$1,000 (Singapore)

Baggage loss/damage $500 $5,000
Adventure activities covered? Some (excludes activities like paragliding, skydiving, dragonboating, etc.)


Budget Direct travel insurance price comparison

Yup, brand name checks out. Budget Direct is one of the cheapest around, especially after you apply the current 20% off promo.


Budget Direct travel insurance coverage comparison

You know that saying “you get what you pay for”? Budget Direct Basic is a perfect illustration. It only covers the bare minimum, i.e. serious emergencies. Even if you’re OK with that, you should note that the claim limits are absurdly low. You’ll basically be taking a very big gamble with your well-being. Might as well don’t buy travel insurance.

Now that Comprehensive plan is looking a whole lot more attractive, isn’t it? Even so, note that their benefits are also on the low side. See Budget Direct’s page for Basic vs Comprehensive coverage.

Budget Direct covers regular leisure activities like scuba diving, guided hikes, skiing and snowboarding, but there are some notable exclusions like paragliding, hang-gliding, skydiving, BASE jumping and dragon boating.

Looking to buy Budget Direct travel insurance? Compare all Singapore travel insurance policies by price and coverage first.


How to make Budget Direct travel insurance claims

By phone: Call Budget Direct’s claims hotline at +65 6221 2199 (Singapore) or +65 6540 2199 (international). Your case will be assigned to a personal claims executive who will follow up with you.

Online claims: Download and complete Budget Direct’s travel insurance claim form, and then email it with supporting documents to [email protected].

Hard copy claims: Print out the form and mail with supporting documents to DirectAsia, 190 Clemenceau Avenue, #03-01 Singapore Shopping Centre, Singapore 239924.

Things to note: Claims must be made within 30 days of the event or incident. For more details, refer to Budget Direct’s travel insurance claims guide.


Summary: Pros & cons of buying travel insurance with Budget Direct

CON: Poor value-for-money, especially the Basic plan. Even if you’re very confident that nothing untoward will happen to you, don’t shortchange yourself with Budget Direct’s Basic plan. The travel insurance market is so competitive that you can get a much more comprehensive plan for just a few dollars more.

CON: Doesn’t cover outdoor adventure activities. Thrill seekers would definitely want to give Budget Direct a miss as they do not cover many adventure activities. Try providers like FWD or DirectAsia who offer better coverage on that front.

CON: Dubious level of emergency assistance. Budget Direct does not appear to have an emergency hotline that you can call – only a combined hotline for, presumably, claims of varying urgency. That does not sound very assuring.


Does Budget Direct have any redeeming features? Share your experiences with us in the comments.

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Clara Lim

I used to be MoneyDumb. I hung out at H&M every day and thought that a $50 lunch set was a good deal. These days, I spend my time researching the crap out of life and trying to maximise utility on micro-decisions. I'm not sure if that's an improvement.